TABLE OF CONTENTS
5 Hard Truths about Drop shipping
Drop shipping right approach
Drop shipping Done Right: Case Study of Dark
Horse Marine
How to pick the right Suppliers
Drop shipping startup: FAQs
Bottom line
Drop shipping is a form of order
execution that does not require that a business store items. Instead, the
company sells the product and passes the order to a third party supplier who
then ships the order to the client. But drop shipping, contrary to common
opinion, is not a very fast scheme. It definitely looks like simple money — you
sell and cut goods by others — but when you take into account all the
drawbacks, obstacles and day-to-day management, it's not easy. But if you're
taking the right approach and using the techniques shown below, drop shipping
can still help you create a profitable company ... Not as soon as you would
have thought.
Let's tell it:
If you're just drop shipping,
it's hard to get your company off the ground, but if you're already known in
ecommerce, you can use drop shipping to supplement your existing services, and
boost your business. We are going through all the troubles identified with drop
shipping in this guide. But drop shipping can still be an effective method for
ecommerce brands, even if it isn't used properly. We'll also clarify how to
effectively shoot down and highlight some of the company's case studies to
demonstrate what we say. If you are a novice to drop shipping you may want to
review the FAQs in the bottom before reading the bulk of this document. Getting
a background in such specialized topics is better.
5 Drop shipping Uncomfortable Truths No Talks
About
Before you put all your savings
into a new business of drop shipping ...... consider a number of things! It is
hard to keep a business running by drop shipping alone, let alone starting one
from scratch.
This is why:
1. Low
margins to benefit
Yeah, when you don't have to
handle or store your own inventory, the overhead is low — but the returns are
the same. You are putting in less money so you are taking out less money. That
means that you just have to do a lot of business to stay alive, let alone make
a profit.
Think of it this way:
The bulk of the money goes to the
supplier for every sale you make. Basically what you earn is skimmed off top. This
is not enough to cover your marketing / advertising costs, to maintain your
site, to handle sales orders and to cover your office hours. You can forecast
your income using these variables according to Your Small Business (they are
averages so they will vary depending on your industry and situation):
Margin of 20 per cent
Rate of conversion 2 per cent
Use this equation to determine a
working approximation then:
(Traffic x 0.02) x (Avg command
value x 0.2) = Gain
While this is good for a fast
start calculation, there are a couple of problems to remember as well:
It is likely that your discount
on sales from suppliers and wholesalers will be less than 20%. This does not
account for any of the above extra costs you have to pay on your end. That is
not the ultimate advantage. You'll have to eat into your earnings on most goods
in order to keep the sales rates competitive. If you stubbornly hang on to your
20 percent margin, you'll quickly be undercut by other firms. You will also
find that your profit is also primarily decided by your traffic, so if you
build an ecommerce company from scratch, you will struggle for a long time as
you build a customer base. More, according to BigCommerce's Adam Enfroy, drop
shipping is a lot of work no matter how you dice it. Drop shippers still have
to deal with their wholesale vendors, order routing, refunds, and customer
service, although it seems hands off. Approaching drop shipping is even more
sensible when you already have a daily source of traffic.
2. Quite tough
There will still be excessively
ambitious entrepreneurs focused solely on the "low overhead" aspect,
ignoring the above obvious facts. Because it takes very little capital to start
a drop shipping business, the low entry barrier means a lot of competition,
with the most successful markets suffering more than others. The larger a
corporation is, essentially, the more they can reduce their markups to deliver
the lowest rates. Reiterating what we said above, smaller businesses have to
slash their profits just to keep their prices competitive, and at some stage it
becomes unsustainable. To make matters worse, there are chances that you may
not have an exclusive contract with your suppliers. That means that any number
of competitors may sell exactly the same products as yours. And if you're just
starting out, your rivals have the resources you don't have to undercut your
prices with years of experience. That means consumers can buy someone else
exactly the same thing for cheaper-why would they buy from you?
3. No supply-chain monitoring
When customers complain about
product quality, speed of delivery, or return policies in regular ecommerce,
you should fix the problems yourself. In drop shipping, you are more or less at
your supplier's mercy — but you are the one who still has to communicate
directly to your customers. Drop shippers are essentially trapped, doing little
more than hoping the supplier will address the issues while at the same time
reassuring the customer of something that is beyond their control. Besides
that, there is also a contact pause as the drop shipper goes back and forth
between the customer and the supplier. If one reacts slowly, all contact will
cease and the issues will take longer to resolve. Customer support is totally
paramount in ecommerce. Even the slightest transgression — like a pause in
contact — is driving your customers’ right into your rivals' hands. And if
they're outspoken about it, then those bad reviews could end your business
early on before it even begins.
4. Questions on legal responsibility
While this is not a common
problem for drop shippers, mention should be made of this. Some vendors are not
as legitimate as they say and you don't really know where the product
originates. Perhaps more disappointing is when manufacturers knowingly use a
trademarked logo or the intellectual property of another company, which happens
more than normal. Whatever illegal activities the vendors are up to, you’re
immediately complicit with their provider. A good Drop shipping Agreement
Contract will rectify this possible issue but not every drop shipping upstart
knows that. It is something that you would want to keep in mind when selecting
suppliers.
5. Hard to create a label
Like ghostwriters or songwriters
behind the scenes, drop shippers have to realize that someone else is going to
get the credit for their work. If the product you are selling is so great, your
customers will concentrate more on the name of the product and completely
forget about the shopping experience. It's not your logo on the box, after all.
Branding is essential for ecommerce, as shoppers prefer to go first to their favorite
online stores. You will never get the daily traffic required to sustain an
online business without customer loyalty, particularly a drop shipping one. Again,
that's yet another explanation why drop shipping makes more sense for brands
already in existence than new ones.
The Best Way to Drop shipping
Drop shipping makes sideshow
better than main case. While its limitations make it difficult to sustain a
company on its own, it still offers sufficient benefits to help ecommerce
companies dramatically improve their business. Consider these four techniques
to successfully employ drop shipping.
1.
Research into business
Drop shipping works better toward
the end as a means, not the end itself. While a long-term commitment to drop
shipping is unviable, it may be extremely useful to use for temporary projects
— especially in market research. Using drop shipping to minimize the
possibility of new products being tested and used for market research. Instead
of raising your inventory costs by packing your warehouse with an unpredictable
product, use drop shipping to test it over a trial period. More than just
finding out if it is selling or not, you will also have a better estimate of
how much it is selling for, giving you a more accurate number of how much to
buy for your initial stock. This is doubly important to try out new types of
product, which always carry inherent risk. Perhaps you have been quite
successful, for example, in selling dog products. Would that also translate
into good for cat products? That might be a hit-or-miss but by drop shipping a
few products you can always test the water and see how it works.
2. Protection against over sales
Experienced ecommerce brands know
fluctuations in the market aren't always predictable. Rather than raising
inventory costs by overstocking to meet unlikely maximums, having the supplier drop
shipping as a backup saves you money without losing those sales. This is
especially useful when overflowing in season. By stockpiling only the products
you know would sell, you can reduce costs and if an unforeseen demand for sales
comes in, you can satisfy them with drop shipping. It is a great precaution for
all retailers against the uncertainties they face. It also makes great
insurance against extreme circumstances with drop shipping options in place. If
something like a natural disaster happens to your warehouse, by dropping the
products from elsewhere you can still fulfil pre-made orders. The same applies
to side-stepping delays in shipment surprises.
3. Strategic structures to shipping
Complications in shipping are one
unfortunate consequence of growing your business. The farther away you get from
your factory or distribution centers, the more you can pay delivery costs. Drop
shipping can be the ideal cure for those distressed areas outside of your
productive regions. Perhaps shipping that costs far too much, or perhaps
storage prices are too high to justify setting up a new shipping center. Perhaps
it's a matter of taxes or additional costs, as when shipping out of the state
or region. The deciding factor in keeping you out of the red may be to focus on
drop shipping for those selected areas. In addition, just as drop shipping can
be useful in market analysis, so can you use it to explore new places; why not
use drop shipping in a new place for a trial period to see if opening a new
facility there is worthwhile?
4. Items high-maintenance
Some goods cost more than others
to stock up and ship. In some cases, drop shipping them may be more lucrative
for you than storing them yourself. What do we mean by goods that are extremely
maintenant? Any goods involving additional shipping or storage fees, such as:
Large Goods — some products take up too much space, their profits do not account
for the high storage space costs.
Strong goods — Consider drop shipping from a retailer or wholesaler
if the weight of a product means it costs too much to ship.
Delicate products — delicate goods
need careful consideration when shipping. In such cases the supplier or
manufacturer might be better qualified than you to meet these specifications.
Valuables — High-value objects such
as fine jeweler, antiques, etc. require extra protection not all warehouses are
able to provide. You should leave the storage to someone who can better secure
them, instead of risking theft.
Special Requirements — maybe you
want to sell products that need to be held frozen, or light sensitive
materials. If special requirements are needed in your product, you may be
better off drop shipping than storing it yourself.
If your whole business is specialized
in these types of goods, there is no point in paying extra storage and shipping
costs for a specific subset of your business. But by selling those items by drop
shipping, you can always keep your customers happy.
The Drop shipping Done Right: A Dark Horse Marine case study
Medium
Equestrian Marine
Dark Horse Marine is a niche
vendor — most people in their lifetime will never need to buy an anchor
stainless steel fortress. But Dark Horse uses that to its benefit, rather than
to restrict itself; they sell all kinds of unique items that would only attract
the kind of people who need anchors. They are providing the "complete
boating solution," from water sports equipment to boat-based entertainment
systems to mapping software. And their clients are grateful that on one
platform they can meet all their niche needs. While Dark Horse sells on Amazon,
eBay, Walmart, and Jet, their personal BigCommerce site is most proud of them. Recently
they modified the platform to be quicker and more Google-friendly, and are
already enjoying an increase in traffic and conversions. Approximately 10 per
cent of their market is drop shipping, according to company president Robert
Matos. When asked why he uses drop shipping, he cited a few of the same reasons
that we have listed above:
Test out
new pieces
Dark Horse is seeking to find the
best balance between electronics and machinery at sea. Since there is no well
specified boundary on what kinds of "marine goods" its customers
want, innovation is a crucial part of its sales strategy. Big and heavy
products are too expensive to store and to ship. Just because it's fit for the
ocean doesn't mean the warehouse is fit for it. Anchors are the very definition
of "heavy," and much of their equipment for boat outfitting is huge,
or otherwise bulky. Dark Horse removes the high-maintenance products to reduce
the cost of storage and shipping — and reinvests the money through marketing
campaigns. One of the early difficulties Dark Horse found with drop shipping
was arranging the shipping logistics, but by implementing Ecomdash order
management software, they have recently solved this problem. Automation has
opened up more manpower, which they make good use of in other areas. Matos
further clarified how one of the reasons drop shipping succeeded is because he
found excellent suppliers for his business. He actually uses two suppliers, but
is looking into additional ones. Dark Horse's top priority in selecting
suppliers is to keep the goods well-protected – essential for electronics – as
well as their integrity in keeping with their business commitments. That's a
good point from which any ecommerce company can learn: your drop shipping
effort is just as effective as the suppliers that you want to work with.
How to
Choose the Right Suppliers
You enter a business relationship
with the supplier any time you add drop shipping into your sales strategy — at
any capacity. As we described above, you are always at the mercy of your drop
shipper for product quality, timely delivery, and even legal enforcement, as
the vendor. That means you have to pick them out with utmost care. Samples of
what your drop shipper offers should always be reviewed, above all. You want to
make sure that the goods are as advertised, for one thing, but you can also see
if their delivery meets the standards. There are also plenty of questions about
how the supplier does business outside of the quality of the goods. Here's a
quick-reference checklist of questions to ask yourself before you sign up for
someone to do business with:
How do they treat refunds or
goods which have been damaged?
How long does it take them, from
sale to delivery, to complete an order?
How do they treat their
customers? (Take free time to test yourself.)
Can they guarantee commissions?
Can they provide defense against
fraud?
Can you find reviews online, or
references?
Forget the Drop shipping
Arrangement Deal as well, explained above.
We've previously compiled a list
of the twelve most common drop shipping suppliers to help quicken your research
time. The article reviews each pros and cons, so you'll be able to compare them
and find the ones best for your needs.
For Beginners Drop shipping: FAQ
Here are just a few quick
responses to commonly asked drop shipping questions.
How does Drop shipping really work?
We mentioned that earlier but
will go into more detail a little bit. Drop shipping is when a retailer fulfils
third party orders and has them delivered directly to the client. In other
terms, the vendors pass the sales order to the seller, who fulfils the order
afterwards. Typically the vendor pays for the item at a discount by dealing
directly with a producer or wholesaler; their benefit is attributed to the
difference between the original cost of the item and at which price they sell
it. The vendor is not directly selling their own inventory or ship products.
Instead, they concentrate primarily on promotions, advertisement and
maintaining their presence online.
How do I embed drop shipping into my business?
We only suggest drop shipping as
a supplement to a conventional business model in ecommerce, as we describe
above. If you already have an online presence in one or more stores (or at
least know how to set up that), integrating drop shipping is close to
introducing any new product, with a few distinctions. Research can products
will suit your strategy, business and client base well. Study how your rivals
market the commodity, specifically pricing. Find the right supplier (see our
previous checklist). Complete a method of fulfilment that works for you both
and integrate it in your system. This may be simple, or involve ironing out
some wrinkles, depending on your sales management software. List your latest
product, and market it. Be sure to mention any special requirements, such as
delivery times or location changes.
Is drop shipping statutory?
Yeah, drop shipping is
legislative. You may run into other legal issues depending on who your supplier
is (as we discussed above), but drop shipping alone is a perfectly valid way of
fulfilling your order. Just remember to cover yourself with a contract to the Drop
shipping Agreement.
How much does running a drop shipping company
cost?
Truth is, it can vary from $0 to
around $1.100 anywhere, depending on how much sweat equity you want to put in.
What advantages does drop shipping offer?
There are at least five clear
reasons that almost every ecommerce retailer can take drop shipping into
consideration.
Minimizes risks for startups
Reduces Commodity Cost
Higher prices for procurement and
storage
A wide range of items
Flexible
Does drop shipping make profit?
Yeah, mercantile drop shipping
can be lucrative. Drop shipping is a low-risk business model that enables you
to deliver goods to your customers without incurring large operating costs as
with a wholesaler. Because of these reduced prices, drop shipping is easier to
make profitable than other business models a lot quicker.
Do I need a business entity to register for drop
ship?
Yeah, once you start making
sales, you'll need to register your company, but there's no rush to do so
before you start making them regularly. This is because most payment providers
need you to prove that they have such qualifications on your company.
Is eBay enabling drop shipping?
Yes, gout shipping on eBay is
permitted. Drop shipping (which they also refer to as "product
sourcing") is approved, but the vendor is kept responsible for a
successful delivery within the time frame set out in the listing and for the
satisfaction of the client. And eBay seems to prefer drop shipping. Specifically
they say this: "You are not obligated in your listings to mention that an
object comes directly from the supplier."
Is drop shipping permitted at Amazon?
Yeah, gout shipping on Amazon is
permitted. The central page on the subject of the Amazon Seller however lists
two exceptions: Use the name or contact details of another vendor on your
packing slips, invoices, etc. Buying the goods from another online store and
getting them delivered directly to the customer (that means you cannot purchase
the product online and enter the name and address of your customer). Amazon
also notes that, with all documents, the vendor must be the seller on record
and meet the obligations that come with it, such as returns.
What are some product ideas that go drop
shipping?
If you are interested in drop
shipping but don't know where to get started, here is a list of inspiring
product ideas. We wanted to list only auxiliary products that could suit any
industry's product range.
Tote bags can support a cause or
charity.
New t-shirts.
Cute coffee mugs.
Bookmarks which are motivational.
Inexpensive Jewelry or Watches.
Marketing products (shirts with
your logo, belts, mugs, pens etc.).
If not, see the Market Research
section above for a more tailored approach.
Do drop shippers go foreign shipping?
This varies widely across drop
shipper, so you will need to check it out. International shipments can get
costly fast, and it's difficult to get reliable quotes for hundreds of
countries about shipping rates, customs and duties. It also takes much more
time for a drop shipper to process a foreign order, as more paperwork is
involved. Some will demand a surcharge and others will just not bother.
Bottom Line
We don't want to give the
impression we’re against drop shipping-quite the contrary, when done correctly,
we think it's a quite useful technique. The issue is drop shipping is
unacceptable for new brands given its unique drawbacks. But for new businesses
the reasons it doesn't work become less important the bigger a business gets. For
example, an existing business already has a healthy traffic flow and need not
worry too much about developing its brand. That's why drop shipping makes the
most experienced ecommerce companies a fantastic complement — just don't rely
on it for the heavy lifting!
Source: https://www.bigcommerce.com/blog/dropshipping/#executive-summary